Privacy Policy

Rekor777 ("the Operator", "we", "us", "our") operates the online gaming and sports betting platform accessible at rekor777.cam and any associated subdomains or interfaces (collectively, the "Platform"). We are committed to protecting the privacy and personal data of every individual who uses our Platform, including registered players, visitors, and prospective members.

This Privacy Policy ("Policy") describes how Rekor777 collects, uses, stores, discloses, and protects personal information in connection with the Platform. It applies to all data processing activities carried out by the Operator in relation to Platform users, regardless of the device or method through which the Platform is accessed.

By registering an Account, accessing the Platform, or otherwise interacting with our services, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the Platform.

The following terms carry the meanings assigned below throughout this Privacy Policy:

• "Personal Data" — Any information relating to an identified or identifiable natural person, including but not limited to name, email address, date of birth, device identifiers, and financial transaction records.
• "Processing" — Any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, erasure, or destruction.
• "Data Controller" — Rekor777, as the entity that determines the purposes and means of processing Personal Data collected through the Platform.
• "Data Subject" — Any identified or identifiable natural person whose Personal Data is processed by Rekor777, including registered Players and Platform visitors.
• "Third Party" — Any natural or legal person other than the Data Subject and Rekor777 who is authorised to process Personal Data under a data processing agreement with the Operator.
• "Consent" — A freely given, specific, informed, and unambiguous indication of the Data Subject's wishes by which they agree to the processing of their Personal Data for a stated purpose.
• "KYC" — Know Your Customer procedures, comprising identity verification, age verification, and source-of-funds documentation required to operate the Platform in a legally compliant manner.

Rekor777 collects the following categories of Personal Data in the course of providing, operating, and improving the Platform:

3.1 Registration and Account Data

• Full legal name and preferred display name
• Date of birth (for age verification — 21+ requirement)
• Email address and account password (stored in hashed form)
• Contact telephone number
• Residential address, including city and postcode (e.g., Kuala Lumpur, Petaling Jaya, Shah Alam, Penang, Johor Bahru)

3.2 Identity Verification (KYC) Data

• Government-issued identity document (MyKad, passport, or equivalent)
• Proof of address documentation
• Facial verification data where required for enhanced verification
• Source-of-funds documentation where required by AML procedures

3.3 Financial Transaction Data

• Deposit and withdrawal transaction records, including amounts in MYR
• Payment method identifiers (e.g., masked DuitNow account reference, Touch 'n Go eWallet identifier, Maybank2u reference, CIMB Clicks transaction ID, FPX reference numbers)
• Transaction timestamps and confirmation numbers

3.4 Platform Usage Data

• Login timestamps and session duration
• Betting history, game session records, and wagering activity
• Responsible gambling tool settings (deposit limits, loss limits, self-exclusion status)
• Customer support interaction records and chat transcripts

3.5 Technical and Device Data

• IP address and approximate geolocation (country and city level)
• Device type, operating system, and browser version
• Cookie identifiers and session tokens (see Section 9)
• Referring URL and Platform navigation paths

Rekor777 processes your Personal Data for the following specific purposes:

Rekor777 relies on the following legal grounds to process your Personal Data:

• Contract Performance: Processing is necessary to fulfil our contractual obligations to you as an Account holder, including providing access to the Platform, processing your financial transactions, and delivering customer support services.
• Legal Obligation: Processing is required to comply with applicable legal and regulatory requirements, including KYC identity verification, anti-money laundering (AML) checks, age verification (21+), and record-keeping obligations.
• Legitimate Interests: Processing is necessary for purposes that serve the legitimate interests of Rekor777, including fraud detection, platform security, responsible gambling monitoring, and service analytics — where those interests are not overridden by your rights and freedoms.
• Consent: Where processing is based on your consent — such as for receiving promotional communications — you retain the right to withdraw that consent at any time without affecting the lawfulness of prior processing. Consent may be withdrawn via your Account settings or by contacting support.

Rekor777 does not sell, rent, or trade your Personal Data to any third party for commercial purposes. We may share your data in the following limited circumstances:

• Payment Processors and Financial Service Providers: We share transaction data with Malaysian payment providers — including DuitNow operators, Touch 'n Go eWallet, Boost, GrabPay, FPX settlement infrastructure, and major Malaysian banks (Maybank, CIMB, Public Bank, Hong Leong) — solely to the extent necessary to process your deposits and withdrawals.
• Identity Verification Service Providers: KYC documentation may be shared with licensed third-party identity verification partners who are bound by confidentiality obligations and data processing agreements.
• Fraud Prevention and AML Compliance: Where legally required or authorised, we may share relevant data with fraud prevention agencies or financial intelligence units to investigate or prevent financial crime.
• Regulatory and Law Enforcement Authorities: We will disclose Personal Data to competent authorities where required by law, court order, or in response to a lawful regulatory request.
• Technology and Infrastructure Partners: We engage third-party technology service providers for hosting, analytics, and customer support infrastructure. These providers access Personal Data only under contractual data processing terms and are prohibited from using the data for their own purposes.

Rekor777 retains Personal Data only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable legal obligations. Specific retention periods include:

• Active Account Data: Retained for the full duration of your Account relationship with Rekor777.
• Transaction and Financial Records: Retained for a minimum of 5 years from the date of the relevant transaction, in accordance with AML and financial record-keeping requirements.
• KYC Documentation: Retained for a minimum of 5 years following Account closure or the conclusion of the business relationship.
• Customer Support Records: Retained for 3 years from the date of the support interaction, unless a longer period is required for dispute resolution.
• Technical and Usage Logs: Retained for up to 24 months from collection, after which data is anonymised or deleted.
• Self-Exclusion Records: Retained indefinitely or for the duration of the exclusion period, to prevent re-registration in breach of self-exclusion terms.

Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised in accordance with our internal data lifecycle procedures.

Rekor777 implements a layered security architecture to protect your Personal Data against unauthorised access, accidental loss, alteration, or destruction. Our technical and organisational security measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the Platform is encrypted in transit using industry-standard TLS protocols.
• Password Hashing: Account passwords are never stored in plaintext. We use cryptographic hashing with appropriate salting to protect credential data.
• Two-Factor Authentication (2FA): Optional 2FA is available for all registered Accounts to provide an additional access security layer.
• Access Controls: Internal access to Personal Data is restricted on a strict need-to-know basis, with role-based access controls and comprehensive audit logging.
• Intrusion Detection and Monitoring: Automated systems monitor for unusual activity, potential breaches, and suspicious login patterns 24 hours a day, 7 days a week.
• Regular Security Reviews: Our infrastructure and data handling procedures are subject to periodic internal and third-party security assessments.

While Rekor777 employs rigorous security measures, no method of electronic transmission or storage is entirely infallible. In the unlikely event of a data breach that poses a material risk to your rights, we will notify affected Data Subjects and relevant authorities in accordance with applicable notification requirements.

Rekor777 uses cookies and similar tracking technologies to ensure the correct functioning of the Platform, maintain your session, and improve your overall user experience. The following categories of cookies may be set when you use the Platform:

• Strictly Necessary Cookies: Essential for core Platform functionality, including maintaining your logged-in session, remembering language preferences, and preventing fraudulent session hijacking. These cookies cannot be disabled without impairing Platform functionality.
• Performance and Analytics Cookies: Used to collect aggregated, anonymised data about how users navigate and interact with the Platform, enabling us to identify technical issues and improve user experience.
• Functional Cookies: Allow the Platform to remember your preferences, such as display settings, previously visited game categories, and responsible gambling reminder schedules.
• Security Cookies: Used to support fraud detection and prevention functions, including device fingerprinting to identify suspicious login attempts.

You may adjust your cookie preferences through your browser settings. Disabling strictly necessary cookies may impair your ability to access or use certain Platform features. Rekor777 does not use cookies to serve third-party advertising to players.

As a Data Subject, you hold the following rights in respect of your Personal Data processed by Rekor777. Requests to exercise any of these rights should be submitted to our support team, and we will respond within 30 days of receipt:

To exercise any of the above rights, please contact our support team via live chat or by email at [email protected]. We may require proof of identity before processing a data rights request to ensure the security of your Account.

The Rekor777 Platform is strictly restricted to individuals aged 21 years and above. We do not knowingly collect, store, or process the Personal Data of individuals under the age of 21 under any circumstances.

Age verification forms a mandatory part of the KYC process for all registered Accounts. Where the Operator has reasonable grounds to believe that an Account has been registered by or on behalf of a minor, the Account will be immediately suspended and all associated data will be subject to review and deletion in accordance with applicable legal requirements.

Rekor777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or operational procedures. All changes will be effective from the revised Effective Date stated at the top of this page.

Where changes are material — meaning they significantly affect how we collect or use your Personal Data, or reduce your rights — we will provide reasonable advance notice via on-Platform notification or to the email address associated with your Account, no less than 14 days prior to the changes taking effect where practicable.

Your continued use of the Platform following the effective date of any revised Policy constitutes your acknowledgement and acceptance of the updated terms. We recommend reviewing this Privacy Policy periodically. The current version is always available at rekor777.cam/privacy-policy.

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your Personal Data, please contact the Rekor777 Data Protection team through any of the following channels:

We aim to resolve all privacy-related enquiries efficiently and in good faith. If you are not satisfied with our response, you retain the right to escalate your concern to the relevant data protection authority in your jurisdiction. For full platform terms, see our Terms & Conditions.